Shipping policy

Shipping Policy

Last Updated: August 22, 2026

At RILISK, we aim to process and deliver every order safely and efficiently. Please review the following shipping policy before placing your order.

1. Shipping Availability

RILISK currently ships only within India. We do not offer international shipping at this time.

2. Order Processing

Orders are generally processed within 1–3 business days after successful payment and order confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

During sales, promotions, or periods of high order volume, processing times may be slightly longer.

3. Delivery Time

After your order has been dispatched, the estimated delivery time is 5–8 business days, depending on your delivery location and courier service.

Delivery times are estimates and may vary due to weather conditions, courier disruptions, public holidays, remote locations, or other circumstances beyond our reasonable control.

4. Shipping Charges

Applicable shipping charges will be displayed at checkout before you complete your purchase.

RILISK may occasionally offer free shipping promotions or other shipping offers. Any applicable offer will be clearly communicated on our website.

5. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including the correct name, phone number, PIN code, and other required information.

RILISK is not responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete address information provided by the customer.

6. Order Tracking

Where tracking is available, tracking details will be provided after your order has been dispatched.

Customers can use the tracking information provided to monitor the progress of their shipment.

7. Delayed or Lost Shipments

If your order is significantly delayed or appears to be lost in transit, please contact us at helprilisk@gmail.com with your order number.

We will work with the relevant shipping provider to investigate the shipment and provide appropriate assistance.

8. Damaged Packages

If your package arrives visibly damaged, please take clear photographs or videos of the package and product.

Contact us at helprilisk@gmail.com with your order number and supporting photographs or videos so that we can review the issue and assist you.

9. Wrong or Incorrect Product

If you receive a product that is different from what you ordered or receive an incorrect size, please contact us within 7 days of delivery at helprilisk@gmail.com.

Subject to availability and the applicable conditions in our Return, Replacement & Refund Policy, we will arrange a replacement with the correct product or size.

10. Delivery Attempts

The courier may make multiple delivery attempts. Customers should ensure that someone is available to receive the order and that the provided contact details are reachable.

If an order is returned to us because of repeated failed delivery attempts or an incorrect address, additional shipping charges may apply for reshipment.

11. Changes to This Shipping Policy

RILISK reserves the right to update or modify this Shipping Policy at any time. Changes will be posted on this page with an updated "Last Updated" date.